What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to run it — your contact details, login credentials, and payment method records. If you use JazzCash, Easypaisa, or Raast to fund your wallet, we log the transaction reference and amount for verification purposes;
-
1
we do not store your mobile wallet PIN or full account credentials. We also collect device and session data — browser type, IP address, and session timestamps — to keep your account secure and detect unusual login patterns. On mobile, location data may be collected to
-
2
confirm access falls within eligible regions under local law. We use cookies and similar tracking to remember your session state and your lobby preferences. You can manage cookie settings through your browser, though disabling them may affect how the account wallet loads. All data processing is
-
3
subject to applicable law in Pakistan and the regions where access is permitted. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as long as required by applicable financial rules, while session logs are cleared
-
4
on a shorter rolling schedule. To ask what we hold, or to request a correction, reach our support channel directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.